PRIVACY POLICY

Last updated October 27, 2025

This Privacy Notice for Operation Good News ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://operationgoodnews.com or any website of ours that links to this Privacy Notice

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at connect@operationgoodnews.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or contact us.

Personal Information Provided by You
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. This may include:

  • Names

  • Phone numbers

  • Email addresses

  • Mailing addresses

  • Usernames and passwords

  • Contact preferences

  • Payment information for merchandise (handled through a third-party processor)

Sensitive Information: We do not process sensitive personal information.

Social Media Login Data: You may register with us using social media accounts. We collect certain profile information from the social media provider as described in Section 6.

Children’s Information
In Short: We do not knowingly collect information from children under 18.

  • Our Services are not directed to children under 18, and we do not knowingly collect personal information from them.

  • If we learn that we have collected personal information from a child under 18, we will promptly delete it.

  • Parents or guardians who believe we may have collected information from their child can contact us at connect@operationgoodnews.com to request deletion or other privacy actions.

Information automatically collected
In Short: Some information—such as IP address and device characteristics—is collected automatically when you visit our Services.

This may include device and usage information, browser type, operating system, location data, referring URLs, pages viewed, searches, and other interactions. Some data is collected via cookies and similar technologies.

Information collected from other sources
In Short: We may collect information from public databases, marketing partners, social media platforms, and other outside sources to enhance our services, send communications, and update our records.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process information to provide, improve, and administer Services, communicate with you, prevent fraud, and comply with law. This includes:

  • Account creation and authentication

  • Delivery of requested Services

  • Responding to inquiries and support requests

  • Sending administrative information

  • Managing orders, payments, and merchandise

3. LEGAL BASES

We process your information only when necessary and with a valid legal basis, including consent, performance of a contract, legal obligations, vital interests, or legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information in specific situations, including:

  • Business transfers, mergers, or acquisitions

  • Third-party services like Google Maps APIs

  • Third-party payment processors for merchandise transactions

We do not sell your personal information.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies for site functionality, security, analytics, and marketing. Third parties may also use tracking technologies for advertising purposes.

6. SOCIAL LOGINS

You may log in using third-party social media accounts. We only use information received from these accounts for the purposes described in this notice.

7. RETENTION

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

8. SECURITY

We implement reasonable technical and organizational measures to protect personal information, but no system can be guaranteed 100% secure.

9. CHILDREN AND MINORS’ ACCOUNT CREATION

  1. Children under 13

    • Our Services are not intended for children under 13, and we do not knowingly collect personal information from them.

    • Individuals under the age of 13 may not create an account or provide any personal information on our Services.

    • If we discover that we have collected personal information from a child under 13 without verified parental consent, we will promptly delete the information.

    • Parents or guardians who believe their child has submitted personal information to us may contact us at connect@operationgoodnews.com to request deletion.

  2. Children ages 13–17

    • Individuals aged 13–17 may create an account with our Services.

    • We recommend that minors discuss their use of the Services with a parent or guardian.

    • Minors in this age range may provide personal information such as name, email, phone number, and mailing address, but we will limit how this information is used and never sell it.

    • Certain features, such as receiving marketing emails, may require parental approval or be restricted for users under 18 in accordance with applicable laws.

  3. Rights of Minors

    • Users under 18, and their parents or guardians, have the right to review, update, or delete personal information provided to our Services.

    • Requests can be submitted via email to connect@operationgoodnews.com, and we will verify identity before taking action.

  4. Security and Safety

    • We take appropriate measures to protect minors’ personal information, including limiting access and implementing security controls consistent with applicable U.S. law.

      We do not knowingly collect information from children under 18. If we learn we have collected such information, we will promptly delete it. For concerns, contact us at connect@operationgoodnews.com.

10. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to access, correct, delete, or limit the use of your information. You may also opt out of marketing communications. To exercise rights, contact connect@operationgoodnews.com.

11. DO-NOT-TRACK

We currently do not respond to Do-Not-Track browser signals, but we will update this notice if a standard is adopted.

12. US SPECIFIC RIGHTS

Residents of certain states have additional rights to access, correct, or delete personal information, and to opt out of its sale or sharing.

13. UPDATES TO THIS NOTICE

We may update this Privacy Notice periodically. Changes will be posted on the website with the updated date.

14. CONTACT US

For questions about this notice, contact us at connect@operationgoodnews.com or by mail:

Operation Good News
1936 Park Manor Blvd.
#15824
Pittsburgh, PA
United States

15. REVIEW, UPDATE, OR DELETE YOUR DATA

You may request access, corrections, deletions, or withdrawal of consent by submitting a request to connect@operationgoodnews.com or via http://www.operationgoodnews.com/connect.